A PBX headset is a very necessary device for call center departments in businesses. Because of the nature of this department, owning quality headphones is very important and necessary. If you are interested in dedicated headphones for the PBX, do not skip this article.
What are the dedicated headphones for the switchboard?
The headset for the operator (also known as the call center, telesale headset, ...) is a type of headset with a light, simple design, integrated with high-quality, durable sound with microphones. noise filtering ability, good noise resistance.
Thanks to the above features, call center headphones are a special type of headset suitable for staff of the customer care department, counselors, telephone staff, ... at the switchboards.
What are the advantages of Call Center headsets?
Call center headphones are ideal for PBXs thanks to the following outstanding advantages:
Good resistance to noise
One of the reasons that call center headsets are chosen by many switchboards is because they have a very good ability to filter noise and prevent noise. The call center headset is integrated with modern and advanced technology that is resistant to noise even in a high noise working environment.
Outstanding sound quality
Call center headphones are always appreciated in terms of sound quality. Thanks to the crystal clear HD (High Definition) sound quality, the switchboard headphones will effectively assist you in improving customer interaction, minimizing the hassle of mute or mute. the bar is shy, not clear.
One of the other advantages that make call center headphones popular is its durability. Choosing a headset with high durability will not only help you work more efficiently but also save a lot of money.
Cell center headphones have an extremely compact design, allowing counselors to use continuously for a long day without feeling pain or heavy ears. In addition, the switchboard headsets are also very popular because they easily connect to computers, smartphones, ... via the USB jack.
Disadvantages of Callcenter headsets
In addition to the above advantages, call center headphones also have certain disadvantages such as:
Although it is a line of high-quality headsets that are favored by many people, the effective call quality is not dependent on the internet connection, connecting devices or operating software.
Can not make a call directly on the headset, but must use a rotating device such as Softphone, IP phone (However, this point makes the call center headset more compact.)
No ringing or very soft sound for incoming call. Therefore, it will cause some difficulties for the user. However, now headphone brands are gradually improving this situation. Therefore, we will soon have the best quality headphones in the future.
Where to buy a Call center headset?
Owning a quality switchboard headset to achieve the best performance in the phone service is essential. Therefore, the switchboards and businesses need to learn carefully about the product as well as the reputable supply location, providing quality call center headsets.
Today, it is not difficult to buy a headset on the market. However, the rampant spread of counterfeit, fake, and poor quality products makes it more difficult for companies to choose call center headphones. Here, we would like to introduce to you GTC TELECOM Joint Stock Company - the address of providing a reputable switchboard with many customers choosing.
GTC TELECOM Joint Stock Company provides 100% genuine products with the best quality, affordable price and the most competitive on the market.
Along with that, the company also offers a variety of choices for you when offering a wide range of products. So you can compare quality, price, ... between products more easily and more conveniently. In addition, GTC TELECOM company also supports to exchange and return goods when there is any product error.
Not only providing the best quality products today, but also the service quality is also specially focused by GTC TELECOM Company. With a team of young, dynamic, creative, professionally trained staff, all customers' questions can be answered quickly.
If you need to learn more about the PBX headset provided by GTC TELECOM company, please contact hotline 024.777.99.777- 0902 253 26 for the earliest consultation. Or you can go directly to the address:
In Hanoi: 7th Floor, No. 49 trung Kinh, Trung Hoa, Cau Giay, Hanoi.
In Ho Chi Minh City: 215/56 Nguyen Xi Street, Ward 13, Binh Thanh District, Ho Chi Minh City.