The superiority of the 1800 number
The number 1800 is one of the best options for businesses with outstanding points such as:
Customers and users will not lose charges when calling.
Units are corporations, businesses will have to pay costs for users when making calls
This 1800 PBX can only receive calls from customers.
Who can use the 1800 switchboard?
Big companies and businesses are looking to develop brands and take better care of them
Users will enjoy more when the call is lost, which will help customers interact and respond more frequently to the brand.
The 1800 PBX number is trusted and used by many large enterprises such as Sony, Samsung or the most famous retail chains today.
Advantages and disadvantages of 1800 PBX
Although it has advantages over other switchboards, but 1800 PBX still has its own disadvantages.
Advantages of 1800 switchboards
The 1800 prefix has an optional number, so with a beautiful switchboard number will make it easier for customers to remember and interact with businesses.
Easily take care of customers and listen to feedback from customers with toll-free hotline numbers.
The prefix works nationwide, without area codes like other landline phones
Increase recall and receive power for the brand. With an easy-to-know switchboard number, it will make it easy for customers to come back to you in the next time.
Easily manage customer calls to the switchboard.
Can statistic data on quality, as well as time of calls to evaluate service quality.
Disadvantages of 1800 PBX
The cost incurred for the 1800 number will be higher than the other prefixes because the business bears the cost of the customer calls. The average cost per voice call per minute is 900 VND / minute. Therefore, if there are more callers on the switchboard number of a business and the longer the call, the higher the business fee will be.
Because it is a free exchange, you can receive calls that are not on demand. These can be annoying or annoying calls from competitors or people with bad intentions (you can choose to block these numbers from calling to avoid unwanted calls next time)
The 1800 prefix has a characteristic disadvantage: you will not be able to make outgoing calls. The 1800 number is simply a number for you to advise and take care of customers.
Instructions to register and set up 1800 numbers
Select and use the prefix 1800
GTC Telecom's consulting staff will synthesize the best and best numbers that currently have no subscribers to choose from.
Customers see the prefixes and give their request. If the customer has chosen a number like that, you can respond to the staff and sign up and sign a contract.
After finishing the contract and the necessary information. Customers only need to sign the contract and pay the full cost so that the prefix can be used.
Setting up the prefix 1800 system
After you have completed the prefix registration procedures, you should also note an important point. The prefix 1800 is just a phone number and needs a switchboard system to work best. Therefore, you need to pay attention to whether your switchboard system exists or not before you register to 1800 number.
- Notes when installing using 1800 switchboard
The initial cost to build a PBX system from the beginning will be high
Must have individual staff to operate the system best
Balance maintenance regularly to avoid errors and failures.
Solution 1800 numbers are proving to be their great advantage to help businesses take care and build better brands.
Cost of installation and use of prefix 1800
For enterprises that do not have a switchboard:
You must have a basic switchboard system to best optimize the number
Cost for the installation and deployment of the prefix system
Fee for deployment and use of prefix 1800 (From VND 1,650,000)
For businesses that already have a switchboard:
You only need to spend the cost to deploy and install the 1800 number
The monthly fee for maintaining the switchboard is from 400,000 VND / month
If the initial cost to invest in a hardware phone switchboard is too expensive. You can consider using the virtual switchboard system service at GTC Telecom.
VI, The pricelist of 1800 numbers of carriers
1800
FPT
CMC
SPT
VIETTEL
Format
18006xxxx
18002xxx
18007xxx
18006xxx
180096xxx
Implementation fee
Contact to have
best price
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best price
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best price
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best price
Subscription fee
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best price
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best price
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best price
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best price
Call charges
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best price
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best price
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best price
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best price
Here is the quotation of the carriers you can refer to. If you have any questions, please contact hotline: 1900 2626 for the best consultation with the 1800 PBX registration service from GTC Telecom.
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