In the era of technology developed besides the smart lines, there are still traditional lines. That's why GTCtelecom got some questions about what is Hard Switchboard? Anyone know can help me answer it. Besides, there are some ideas that it is a type of programmed call center, when you call, depending on what questions you have, press the corresponding keys to listen to the reader, such as information about the exchange rate. , Bank interest rate....
But in fact, nowadays, it is very close to familiar sayings such as: customer service center, call center to answer questions or such as internal switchboard, telephone exchange for businesses. or higher is a virtual switchboard, a virtual switchboard ...

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